Hi, we are LXLabs. We build confidence in your hospitality teams.
We empower your teams with English, EQ, and communication skills so that they can provide smooth guest experiences.
Hi, we are LXLabs.
We help your hospitality teams communicate better.
Create flawless guest experiences with our custom-designed English & soft skills courses for hospitality professionals.
Training for hospitality allows you to:
Increase guest satisfaction
Invest into your employees' confidence by providing them with tools to address guest problems and act on their requests. Consistent English training helps create unforgettable guest experiences.
Boost efficiency & productivity
English and soft skills training improve teamwork, collaboration, and conflict resolution among staff members, leading to smoother operations, better coordination, and faster decision-making.
Enhance brand image
Project professionalism with employees' flawless communication skills and quick guest-oriented decision-making. Remove communication barriers and build trust with the most demanding customers.
Gain competitive advantage
Differentiate yourself from your competitors by providing exceptional customer service, effective communication, and a positive guest experience by training your employees soft skills.
Best English and soft skills training for hospitality teams
The self-paced online format fully matches the demanding schedules of hospitality professionals.
Choose between three unique learning tracks:
This program covers the basics of hotel management and communication necessary for it, such as giving feedback, resolving conflicts, dealing with complaints and organizing events.
This learning sequence is designed for frontline staff of basic English proficiency. It trains all aspects of English language and provides basic customer service advice.
This program is designed for restaurant and cafe staff and covers the basics of English language and communication skills necessary for working with English-speaking clients.
This program is designed for the employees of wellness and spa industries. It covers the main aspects of working with clients and recommending wellness services.
Find out how our English & soft skills training can support your teams
Find out how our English and soft skills training can support your teams
Make informed decisions with reliable learning analytics
Say goodbye to uncertainty about your training effectiveness! Our software records reliable learning data, which we analyze, clean, and later provide in comprehensive reports.
What our students say about our hospitality training:
Cutting-edge learning principles increase motivation and engagement
By completing the tasks, learners can score points and earn badges for unlocking achievements. They will also be able to access the leaderboard, allowing them to self-assess and adjust if necessary. Gamification is a common e-learning technique used to increase engagement.
All our courses are designed as a sequence of microlearning lessons with videos and interactive exercises that will help learners check comprehension and practice new skills. A variety of interactive content - from multiple choice questions to drag-and-drop exercises helps to increase engagement and aids learner’s focus.
Throughout the courses, learners will follow the day-to-day operations of fictional hotels and restaurants in South East Asia. All videos and recordings are produced as a part of a bigger learning scenario, allowing learners to engage and empathize with the characters.
Cutting-edge learning principles increase motivation and engagement
We recognize your learners' efforts with personalized course certificates.
Certificates provide a sense of accomplishment and validation for learners’ efforts, boosting their self-confidence and encouraging them to continue their learning journey.