Invest into your frontline teams for flawless guest experiences!
Empower your frontline teams with expert front desk English training for superior customer service and effective communication.
63% of guests say smooth fronline communication enhances their experiences.
With our custom-designed English training for frontline staff, your teams will become experts in:
Soft skills meet front desk English training
This program focuses on all the categories frontline staff from front desk employees and porters to reservations and guest relations teams. It focuses on the vocabulary and phrases used during frontline communication at hotels and resorts. In addition to functional words and phrases, learners will go through various situations they encounter daily, such as recommending options to the guests, dealing with complaints, and helping with reservations. This will aid in faster and easier skill transfer and higher learner engagement.
User-friendly interface and intuitive navigation.
To enhance learner experience, our front desk English training utilizes a clean adaptive interface with intuitive course navigation. Your learners will not have to spend their time trying to figure out how to use the software, as we extensively tested our product to avoid malfunctions.
Our learning software easily adapts to any device and is available on computers, tablets, and mobile devices. This way, your learners can have their courses within reach and dedicate time to improving themselves, ensuring accessibility and flexibility in their learning journey.
We deliver accessible training that fits every busy frontline professional's schedule.
Comprehensive Study Guide in your language
We designed comprehensive Study Guides in local languages to help learners adjust and take most of their training. Here, your learners will find vocabulary translations, grammar, and soft skills explanations in their language. Our Study Guides are available in soft and print formats for convenience of your learners.
