Content Focus

Lesson Overview

This part will explain this week’s content focus point. Emotional intelligence is an important skill that helps in relationships and self-management. People who have high EQ report more life satisfaction and more fulfilling relationships. This lesson will summarize all the EQ-related information studied this week.

In this lesson, you will:

  • review the concept of EQ and its components;
  • review the concept of self-awareness and how to improve it;
  • review how to receive feedback.

Video: EQ and Its Components

This week, you are learning about emotional intelligence. The video below provides the definition of this concept and names its components. Watch the video below to review this week’s focus point.



8 min

Watch the video below and focus on answering the question: what is EQ? What are its four components?

Review: Self-awareness Techniques



14 min

Review the techniques by reading about them. Navigate chapters by clicking on their titles.

"Zoom In, Zoom Out" Technique

About the Tool
Step I - Zoom In
Step II - Zoom Out

"What, Not Why" Technique

Another strategy that can be used together with the first one is called the “What, Not Why” technique. This method aims to consider another perspective by shifting the focus from hypothetical reasons to specific examples. Let’s consider how this strategy works in practice.

You and your colleague are having a conflict about some office rules, such as closing the door to the office. You think that the office door should be closed, and your colleague leaves it open when she gets in and out. You have to stand up and close it yourself, which makes you really annoyed. You told your colleague many times that the door should be closed, but she leaves it open anyway.

Thinking of this situation, you always ruminate over the same questions: “Why is she so disrespectful? Why doesn’t she care about other people? Why do I always have to be the responsible one?” You explain your colleague’s actions by answering these questions: “Because she is spoiled. Because she wants to annoy me,” and so on. These answers are not constructive, as they only get you more upset and put you in a victim mentality. You feel unfair and, as a result, annoyed and defensive. Next time, you see your colleague, you are rude to her.

One way to get out of this situation is to change the way you think about it. Instead of thinking “Why doesn’t she care about other people?” think “What life circumstances/my behavior make her neglect my needs?” It is possible that your colleague is overworked or has problems at home, that’s why she has been absent-minded recently. It is possible that her behavior has nothing to do with you, and she absolutely doesn’t intend to have any conflict with you. Instead of yelling at her next time, you might offer her a hand with the assignment, which in turn, will help her be more mindful of your future requests to shut the door.

Extra: 3 Aspects of Self-awareness



8 min

Confucius advised that to govern others, one must first govern oneself. This idea fully expresses the value of self-awareness. The more we know and understand about ourselves, the more informed decisions we can make. Dr. Tasha Eurich names three aspects (she calls them “pillars”) that self-aware people know about themselves. Read about them and follow the links if you want to know more. All the tests presented in this task are free.

Lesson Wrap-up

In this lesson, you have reviewed this week’s focus content – emotional intelligence and its first component, self-awareness. Having finished this lesson, you can move on to the first checkpoint – Check Yourself! Review the concepts from today’s lesson:

  • emotional intelligence

(n) ability to understand own and others' emotions and act accordingly.

  • self-awareness

(n) the ability to see ourselves clearly by understanding who we are, how others see us, and how we fit into the world.

  • trigger

emotional ~ (n) something that pushes us to experience negative feelings, such as anxiety, stress, fear, sadness, etc.

  • perspective

(n) point of view, opinion

  • constructive

having a useful and helpful effect rather than being negative or with no purpose

  • victim mentality

(n) the way of thinking when you tend to blame other people or events for everything negative that happens to you

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