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Match the EQ components to the definitions. Refer to the text above if necessary.
Once you are able to recognize your emotions, you need to become aware of what causes them and learn to control them. Often your feelings in a situation depend on how you think about it. By changing our thoughts, we can better control our emotional responses.
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Because it allows you to empathize with others, you can behave in ways that evoke favorable reactions from others. For example, imagine you are the manager of a company where one member of staff is constantly making the same mistakes. You’ll need to tell him about this and get him to change, but you have to do it in the right way. If you hurt his feelings, he may become angry or defensive, and less likely to make the changes you desire. If you empathize with him and imagine how he will feel, you can act in a way that makes him more willing to change. This EQ component helps develop social aptitudes such as the ability to teach others, resolve conflicts or manage teams of staff. And these aptitudes help them to maintain relationships in the social environment.
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This aspect of EQ aids social interactions because it helps you put yourself in other people’s shoes. Knowing how others feel in different situations can be achieved by analyzing their body language. This means you can judge a person’s mood just by looking at cues like their facial expressions or gestures. For example, if you see someone with a face as white as a sheet and with their mouth wide open, you will probably conclude that they have been shocked.
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The first aspect of emotional intelligence is being able to recognize and name your feelings. This step is vital to being able to manage your emotions. Studies show that people who aren’t able to recognize their own feelings are more prone to violent outbursts.
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