Mrs. Ortega: Hello, this is Mrs. Ortega in room 306. I have many issues in my room. The ceiling fan (work) , the mini-fridge (make) a strange noise, and the hair dryer gets too hot when I turn it on.
Menghuot: Hello, Mrs. Ortega. I’m sorry to hear about the problems you (face) . Let’s check them one by one. Firstly, (the fan/run) when you turn it on?
Mrs. Ortega: No, it (work) at all.
Menghuot: Okay, I’ll check that right away. Secondly, you mentioned the mini-fridge is making a strange noise. (It/make) the noise right now?
Mrs. Ortega: Yes, it is.
Menghuot: Understood. Lastly, you said that the hair dryer (get) too hot. Does it happen as soon as you turn it on?
Mrs. Ortega: That’s correct. The hair dryer (heat) immediately.
Menghuot: Thank you for the information, Mrs. Ortega. I will investigate these issues immediately and work to resolve them promptly. (You/experience) any other issues at the moment?
Mrs. Ortega: No, this is it. Thank you.