HE_CH1_F1_Reflect
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Thank you for your answers! We will ask you some questions again at the end of the chapter to see if your thoughts on the topic have changed.
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Thank you for your answers! We will ask you some questions again at the end of the chapter to see if your thoughts on the topic have changed.
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Question 1 of 3
1. Question
How difficult it it for you to deal with customer complaints?
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Question 2 of 3
2. Question
Have you ever been upset by customer complaints? Answer ‘yes’ or ‘no’.
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Question 3 of 3
3. Question
How can we deal with guest complaints more effectively?
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This response will be reviewed and graded after submission.
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