Front Desk English – Level 1B - LXLabs

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Chapter I: I’m calling to book a room. 13 Lesson

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Chapter Content

0% Complete 0/13 Steps

Video: I am arriving on Saturday.

Chapter l Keywords

Keyword Practice: I’m coming with my family.

Reading: Guest Email

Grammar Point: Present Continuous

Practice: The Tap is Leaking!

Listening: I am calling to ask

Function: Offering Options

Function Practice: How about the deluxe room?

Soft Skills: Providing & asking for confirmations

Soft Skills Practice: Providing & asking for confirmations

Chapter II: I need to reschedule. 13 Lesson

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Video: I’ll need to reschedule

Chapter ll keywords

Keyword Practice: The phone is broken.

Reading: Group chat

Grammar Point 6: Future with will

Practice: I will arrive on November 10

Listening: I am going to arrive late

Function: Talking about dates

Function Practice: Will Monday the 15th work?

Soft Skill: Asking to Clarify

Soft Skill Practice: Asking to Clarify

Chapter III: I’d like to complain! 13 Lesson

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Video: There is a flood in my bathroom!

Chapter lll keywords

Keywords 3 Practice: We have an issue

Reading: Bad reviews

Grammar Point : Past Simple

Grammar Practice : The towels were dirty

Listening: My stay wasn’t great!

Function: Apologizing

Function Practice: How was your night, Sir?

Soft Skills : Managing your emotions

Soft Skills Practice: Managing your emotions

Achievement lll

Chapter IV: I’d recommend our co-working area. 13 Lesson

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Chapter Content

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Reading: I am writing to book a room.

Chapter lV Keywords

Keywords Practice: We’d like a family suite.

Video: I didn’t see any email

Grammar Point : Comparative & Superlative Adjectives

Grammar Practice : This hotel is the best!

Listening: I’d recommend our co-working area

Function: Comparing options

Function Practice: These rooms are the same

Soft Skill: Giving Recommendations

Soft Skills Practice: Giving Recommendations

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